The COP Commitment represents our dedication to providing the best and most comprehensive service package in the industry. We’ve always been committed to building relationships based on high-quality service and support.
It’s in our History
COP has been serving the security industry for over twenty years, building strong & lasting relationships with installers through a commitment to provide the highest quality service and assurance possible.
Our focus on service lead us to create the most comprehensive service and support package in the industry - Advantage Plus, included as standard, for every customer on every purchase.
|3 Year Advance Replacement||3 Year Warranty|
|30 Day money back guarantee||No handling charge for non-faulty items|
|Free delivery of repairs & collection of returns||Free Delivery on orders over £99.00|
Industry Leading Service & Quality Assurance
COP boasts a £3million product stock holding, meaning that we can provide 99.9% stock availability at all times. Additionally, our commitment to quality assurance means that all of our DVRs are built and tested in the UK.
Because of this and the trust it instils in our product, we now provide 3 Year Advanced Replacement on all Dahua products. Additionally, we now offer free delivery on all orders over £99.00
World Famous Brands
Dahua, one of the worlds leading camera manufacturers, recently chose COP as its UK Distributor of the Year. COP was selected because of our commitment to quality and service in all aspects of the business, from sales to delivery and after-care.
Additionally, COP work closely with hard-drive manufacturer Western Digital and Seagate, to ensure that customers have available to them the most reliable and cost effective storage facilities.
If your product falls faulty within 3 years of purchase we will dispatch a new replacement unit the very same day you notify us of the fault. Once you have replaced the faulty product, we will arrange for the item to be collected free of charge. You then keep the new product and we keep the faulty product. Its that simple!