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TECHNICAL SUPPORT

Complete Commitment to our Customers

We offer a comprehensive technical support service online and over the phone. We offer support to all our customers on all COP products, including FREE remote networking support.

Complete support

Telephone Support
01457 874 999 
Available 9am - 5pm Monday to Friday.
Remote Support
Online 
Help connecting a DVR/NVR over the internet or on a mobile phone.

Remote Support


If you need to view a DVR/NVR over the internet or on a mobile phone and require assistance with computer or router configuration, we can help.

Using a secure 256 bit SSL encrypted connection we can log directly into your computer and assist with all your DVR/NVR networking issues including setup, DDNS, Port forwarding & Smartphone connection.

CYBER SECURITy


With the increased popularity of remote access to network video surveillance systems, many more CCTV products are being connected to the internet. 

Unfortunately, at the same time, any device connected to the internet is becoming more and more vulnerable to a cyber-attack.