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Privacy Policy

Last updated: 19/10/2024

At COP UK, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.cop-eu.com](www.cop-eu.com), including any services, features, or content we offer.

By using our website, you agree to the collection and use of information in accordance with this policy. Please read this policy carefully. If you do not agree with its terms, please do not use our website.

1. Information We Collect

We may collect personal information about you in the following ways:

- Information You Provide to Us: When you create an account, make a purchase, fill out a form, or interact with our customer support, we may collect your name, email address, billing and shipping information, and other personal details.
  
- Automatically Collected Information: We automatically collect certain data when you visit our website, such as your IP address, browser type, device information, pages visited, and the time spent on our site through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

- To provide and maintain our services
- To process transactions and send related communications
- To improve our website and customer experience
- To respond to inquiries and provide customer support
- To send marketing and promotional materials, where permitted by law
- To comply with legal obligations and protect our legal rights

3. Sharing Your Information**

We do not sell, rent, or share your personal information with third parties, except in the following situations:

- Service Providers: We may share information with trusted third-party service providers to help us operate our website, process payments, or provide marketing assistance.
  
- Legal Compliance; We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Your Data Protection Rights

You have the right to:

- Access your personal data and request a copy of it
- Correct inaccurate or incomplete data
- Request deletion of your personal data (subject to certain legal exceptions)
- Object to the processing of your data in certain situations
- Withdraw your consent to the use of your data, where consent was provided

To exercise any of these rights, please contact us at 01457 874999.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your use of our website. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our website.

6. Data Security

We take appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date. Please review this policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

COP UK
Delph New Road, Delph, OL3 5BG
sales@cop-eu.com
01457 874999


Privacy Policy

Last updated: 19/10/2024

At COP UK, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.cop-eu.com](www.cop-eu.com), including any services, features, or content we offer.

By using our website, you agree to the collection and use of information in accordance with this policy. Please read this policy carefully. If you do not agree with its terms, please do not use our website.

1. Information We Collect

We may collect personal information about you in the following ways:

- Information You Provide to Us: When you create an account, make a purchase, fill out a form, or interact with our customer support, we may collect your name, email address, billing and shipping information, and other personal details.
  
- Automatically Collected Information: We automatically collect certain data when you visit our website, such as your IP address, browser type, device information, pages visited, and the time spent on our site through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

- To provide and maintain our services
- To process transactions and send related communications
- To improve our website and customer experience
- To respond to inquiries and provide customer support
- To send marketing and promotional materials, where permitted by law
- To comply with legal obligations and protect our legal rights

3. Sharing Your Information**

We do not sell, rent, or share your personal information with third parties, except in the following situations:

- Service Providers: We may share information with trusted third-party service providers to help us operate our website, process payments, or provide marketing assistance.
  
- Legal Compliance; We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Your Data Protection Rights

You have the right to:

- Access your personal data and request a copy of it
- Correct inaccurate or incomplete data
- Request deletion of your personal data (subject to certain legal exceptions)
- Object to the processing of your data in certain situations
- Withdraw your consent to the use of your data, where consent was provided

To exercise any of these rights, please contact us at 01457 874999.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your use of our website. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our website.

6. Data Security

We take appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date. Please review this policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

COP UK
Delph New Road, Delph, OL3 5BG
sales@cop-eu.com
01457 874999