Cop Security is a Saddleworth based company, importing and distributing CCTV equipment. We are looking to recruit a Technical Support Engineer to our existing Technical Support team. This will include providing support to customers via both phone and email.
Technical Support Engineer
Monday – Friday 9:00am to 5pm
Your main responsibilities will include:
- Providing technical support for all products via telephone and email
- Troubleshooting CCTV installations
- Diagnosing faults
- Helping customers configure all aspects of CCTV installations, specifically using remote desktop software to program routers and other devices.
The ideal applicant will be required to work under pressure in a busy department and must be a dynamic self-motivated individual with the ability to work well as part of an effective team and an excellent telephone manner. A good knowledge of CCTV systems including IP CCTV is essential, previous experience with Dahua products will be advantageous but not essential as full training will be given.
If you would like to apply for this job, please send a cover letter and a copy of your CV to firstname.lastname@example.org