All of our Provision ISR products are covered by a 4 year advance replacement warranty, so if your product falls faulty within 4 years of purchase we will dispatch a new replacement unit the very same day you notify us of the fault, we’ll collect the old one free of charge
Most of our
Dahua products are covered by a 3 year advance replacement warranty, so if your product falls faulty within 3 years of purchase we will dispatch a new replacement unit the very same day you notify us of the fault, we’ll collect the old one free of charge.
Once you have replaced the faulty product, we will arrange for the item to be collected free of charge. You then keep the new product and we keep the faulty product, its that simple! (terms and conditions apply).