How to Upgrade Remote Monitoring Firmware

It is highly recommended that you upgrade your device to the most up to date firmware available. The latest firmware will normally include updates to features and settings and remove any bugs identified in previous versions. Firmware upgrades ensure that you have latest security updates to help protect your devices.

If you haven’t already done so, on completion of an upgrade please refer to the Best Practice Information section, to ensure maximum security for your networked device.


1. Please make a note of the part number of your unit (the part number can be found on a label on the underside of your device). You will also need the build date and version number of the firmware currently installed. You will need this information to make sure any updates have been carried out successfully.


2. Find your devices part number in the list below and compare the version number and build date of the firmware. 

If your version number or build date is older than the list, please download the latest firmware. Once you have downloaded the latest firmware follow the relevant update instructions below.

Firmware that has a build date of April 2017 or later may include some important changes to device security and firmware update implementation. It is highly recommended that you take the time to read the following two guides Dahua Security Guide & Online Update Notice

IP NVR's Version Number Build Date  
NVR4104H-P V3.200.0000.0.T 04/03/2016 Download
NVR4208-8P V3.200.0000.0.T 04/03/2016 Download
NVR4216-8P V3.200.0000.0.T 04/03/2016 Download
NVR4416-16P V3.200.0000.0.T 04/03/2016 Download
NVR4832 V3.200.0000.0.T 04/03/2016 Download
NVR4208-8P-4K V3.210.0002.0.T 07/04/2016 Download
NVR4416-16P-4K V3.210.0002.0.T 07/04/2016 Download
NVR4104HS-P-4KS2 V3.210.0002.0.T 04/01/2017 Download
NVR4208-8P-4KS2 V3.210.0002.0.T 04/01/2017 Download
NVR4216-8P-4KS2 V3.210.0002.0.T 04/01/2017 Download
NVR4416-16P-4KS2 V3.210.0002.0.T 04/01/2017 Download
NVR4832-4KS2 V3.210.0002.0.T 04/01/2017 Download
NVR5208-8P-4KS2 V3.215.10EX000.0.D 18/05/2018 Download
NVR5416-16P-4KS2 V3.215.10EX000.0.D 18/05/2018 Download
NVR5864-4KS2 V3.215.10EX000.0.D 18/05/2018 Download
NVR608-32-4K V3.210.10B9000.0.T 02/04/2018 Download
NVR608-64-4K V3.210.10B9000.0.T 02/04/2018 Download
NVR608-128-4K V3.210.10B9000.0.T 02/04/2018 Download
NVR608-32-4KS2 V3.210.10B9000.0.T 02/04/2018 Download
NVR616-128-4KS2 V3.210.0000.0.T 07/09/2017 Download

 

HDCVI DVR's Version Number Build Date  
HCVR5104C-S2 V3.200.0004.6.T 24/03/2017 Download
HCVR5104H-S2 V3.200.0004.6.T 24/03/2017 Download
HCVR5104C-S3 V3.210.0001.1.T 22/04/2016 Download
HCVR5104HS-S3 V3.210.0001.1.T 22/04/2016 Download
HCVR5108C-S2 V3.200.0004.6.T 24/03/2017 Download
HCVR5108H-S2 V3.200.0004.6.T 24/03/2017 Download
HCVR5108C-S3 V3.210.0001.1.T 22/04/2016 Download
HCVR5108HS-S3 V3.210.0001.1.T 22/04/2016 Download
HCVR5216A-S2 V3.200.0004.6.T 24/03/2017 Download
HCVR5216A-S3 V3.210.0001.1.T 23/04/2016 Download
HCVR5416L-V2 V3.200.0004.6.T 24/03/2017 Download
HCVR5832S-S2 V3.210.0000.0.T 13/01/2017 Download
HCVR7204A-S2 V3.200.0004.6.T 24/03/2017 Download
HCVR7204A-S3 V3.210.0001.1.T 23/04/2016 Download
HCVR7204A-V2 V3.200.0004.6.T 24/03/2017 Download
HCVR7208A-V2 V3.200.0004.6.T 24/03/2017 Download
HCVR7208A-S3 V3.210.0001.1.T 23/04/2016 Download
HCVR7416L V3.210.0000.0.T 13/01/2017 Download
HCVR7816S V3.210.0000.0.T 13/01/2017 Download
HDCVI XVR's Version Number Build Date  
XVR5104C V3.210.0001.7.T 10/04/2017 Download
XVR5104HS V3.210.0001.7.T 10/04/2017 Download
XVR5108C V3.210.0001.7.T 10/04/2017 Download
XVR5108HS V3.210.0001.7.T 10/04/2017 Download
XVR5216A V3.210.0001.7.T 10/04/2017 Download
XVR5416L V3.210.0001.7.T 10/04/2017 Download
XVR5832S V3.210.0001.7.T 10/04/2017 Download
XVR7416L V3.210.0001.7.T 10/04/2017 Download
 

3a. Update via USB (Recommended)

It is recommended that the following steps are carried out by a CCTV engineer

  1.   Copy downloaded firmware to a USB stick
  2.   Log into the menu of the recorder (Right Click > Main Menu) using your login credentials
  3.   Insert the USB stick into a USB port on your recorder 
  4.   After a few seconds, a pop up should appear
  5.   Click the System Upgrade option
  6.   The Upgrade menu should now be displayed, click the Upgrade button
  7.   Locate the firmware file and click to select it
  8.   Click Start or Upgrade to begin the upgrade process
  9.   The recorder will restart as part of the upgrade process, once the recorder has rebooted up the update is complete
  10. Log into the menu of the recorder (Right Click > Main Menu) using your login credentials
  11. Go to System (info) > Version and compare the build date to the one you wrote down. The build date shown should be a newer date.
  12. Review all the recorder settings and reprogramme where required.

3b. Update via Web Browser

It is recommended that the following steps are carried out by a CCTV engineer

  1.  Locate the firmware file on your computer (usually your downloads folder or desktop) and make a note of the location
  2.  Enter the NVR/DVR IP address or domain name in the Internet Explorer address bar
  3.  Log into the NVR/DVR using your username and password
  4.  Click the Setup Tab > Settings > Upgrade and browse to the file path of the downloaded firmware file
  5.  Select the firmware file and Click Open
  6.  Click the Upgrade button to start the upgrade process
  7.  The unit will reboot after the upgrade, close Internet Explorer and then re-open it
  8.  Enter the NVR/DVR IP address or domain name in the Internet Explorer address bar
  9.  Log into the NVR/DVR using your username and password
  10. If prompted, install the web plugin click install and follow the installation wizard
  11. Go to System (info) > Version and compare the build date to the one you wrote down. The build date shown should be a newer date
  12. Review all the recorder settings and reprogramme where required.

3c. Update via Smart PSS

It is recommended that the following steps are carried out by a CCTV engineer

  1.  Locate the firmware file on your computer (usually your downloads folder or desktop) and make a note of the location
  2.  Open Smart PSS
  3.  Click on Device CFG
  4.  Select the unit requiring the update
  5.  Click Upgrade and browse to the file path of the downloaded firmware file
  6.  Select the firmware file and click Open
  7.  Click the firmware upgrade button to start the upgrade process
  8.  Smart PSS may take up to 10 minutes to update the firmware
  9.  The update is complete when the build date shown updates to the new version
  10. Review all the recorder settings and reprogramme where required.