We are cop uk!
As a UK based manufacturer and distributor of CCTV products, we have over 24 years of trading experience and offer a great deal more than other CCTV companies.
1000’s of Products
We design and specify all our products for manufacture using customer feedback to ensure our products are optimal for the UK market.
COP COMMITMENT
Every product sold by us is covered by the COP Commitment. Unquestionably the best service and support package available to installers.
15000 sq ft Warehouse & Trade counter
Our
efficient warehouse holds £4 million stock and is run with complete stock
rotation. Our dedicated warehouse team build and test all products before
shipping to keep out-of-box failures amongst the lowest in the industry. We barcode every item in our warehouse to ensure the correct products are picked,
packed and shipped for every order.
Complete Technical Support
The technical support team focusses on helping installers complete their installations as efficiently as possible. We support all customers and all COP products. With calls logged and customers called back typically within 10 minutes.
We support all products we have sold. All returns are assessed and where appropriate fixed free of charge. We also offer remote DVR network set up for free.
Caring about our environment
At COP, we've taken important steps to reduce our environmental impact & promote environmental good practice and are determined to make a difference through our daily actions.
All of our packaging uses 100% recycled cardboard with a minimum of plastic based padding. We also recycle all unused cardboard and all COP products are WEEE and RoHS compliant.
ISO 9001 Certified
As an ISO 9001 approved firm, we take the manner in which
we conduct business seriously.
For our customers this means that there are procedures in place that ensure you are dealt with consistently and fairly and that the level of service & products that we supply are continuously reaching the highest possible standard.
Why it matters
We understand what installers want because we work so closely with them and deliver it as cost-effectively and efficiently as possible.
Our approach is simple. We identify any potential problems and take pre-emptive measures to address them ensuring outstanding product quality and reliability and focus on installers’ needs. Quite simply we are more than just a distributor.
Partners
At COP we pride ourselves on building partnerships with companies who share our commitment to providing first class customer service.
